Personalized services from handwritten notes, flowers to unique offers in your email / social media feeds / chat app.
Differentiation & branding, giving customers solid reasons to stay in your hotel
Local & Sustainable
Your roots to locality, locally sourced product that are sustainable and if possible regenerative.
Digital Nomading will become more common, especially with those that have no, small or older children. Combine remote working with a being a different environment
These are the new developments shaping the hospitality world - Travel Weekly