Whether you're a marketing manager at a small city DMO trying to prove ROI to your board, or leading strategy for a regional tourism organization — you need data. Good data. Data that helps you understand where your visitors come from, what they want, and how to reach them.
The challenge? There are hundreds of sources out there. Some are free, some cost thousands. Some are global, some hyper-local. And when you're managing a small team with limited budget, you don't have time to search through all of them.
That's why we curated this collection. These are the sources we use ourselves and recommend to the destinations we work with. Organized by what you actually need them for.
Why Market Research Matters More Than Ever for DMOs
The role of DMOs is evolving fast. You're no longer just a tourism promoter — you're becoming a destination manager, a data strategist, and a community orchestrator. Organizations like City Destinations Alliance in Europe call this shift moving from promoter to orchestrator. Destinations International in the US talks about destination stewardship.
Either way, you need evidence to back up your decisions. Which markets to target. Which campaigns to fund. How to justify your budget to municipal leadership. Market research gives you that evidence.
Here's where to find it.
Global Tourism Data: The Big Picture
Start here when you need to benchmark your destination against national or regional trends, or when you're building a strategic plan.
UN Tourism (formerly UNWTO) — The World Tourism Barometer gives you quarterly arrival data, tourism receipts, and a confidence index. They also maintain 145 key tourism statistics with downloadable datasets covering arrivals by region, purpose, and transport mode. Free excerpts are available. Essential for board presentations.
World Travel and Tourism Council (WTTC) — Annual economic impact research for 185+ countries. GDP contribution, employment figures, investment data. When your board asks "what's tourism worth to our city?" — this is where you find the answer.
OECD Tourism — Tourism Trends and Policies reports, plus a Statistics Database and competitiveness measurement toolkit. Particularly relevant for European DMOs needing policy-level intelligence.
Our World in Data — Open-access visualizations on tourism arrivals and sustainability metrics. Creative Commons licensed, so you can use them in your presentations without licensing concerns. Free and well-designed.
World Bank Tourism — Competitiveness data and development-focused reports. Useful for destinations seeking development funding or wanting to benchmark against similar economies.
DMO Industry Networks: Learn from Your Peers
These organizations exist specifically to help DMOs like yours. They offer benchmarking, peer learning, accreditation, and research you won't find anywhere else.
European DMOs
European Travel Commission (ETC) — Represents 32 national tourism organizations across Europe. Their annual "State of Destination Marketing" report (produced with Sojern) surveys nearly 200 DMOs on budgets, channels, co-op marketing, and AI adoption. A must-read if you want to know what peer DMOs are doing. 84% of European DMOs use cooperative marketing — are you one of them?
City Destinations Alliance (CityDNA) — The European knowledge-sharing alliance for cities and urban regions. Their Constellation Model offers a practical framework for transforming destination management into an interconnected network. Annual conferences feature case studies from cities like Barcelona, Bilbao, Oulu, and Helsinki. If you run a city DMO in Europe, this is your community.
FU-TOURISM — Research platform focused on DMO evolution, with case studies from BarcelonaTurisme, Iceland, and New Zealand. Academic-quality research on governance structures and the shift from marketing to management.
American DMOs
Destinations International — The primary association for North American DMOs. Runs the Destination Marketing Accreditation Program (DMAP), publishes the National Resident Sentiment Studies with Longwoods International, the Incentive Travel Index, advocacy toolkits, and the Tourism Lexicon. Their content themes — updated every two years — cover the most important issues facing destination organizations. If you're a North American DMO, this should be in your bookmarks.
Understanding Your Visitors: Traveler Behavior Data
These sources help you understand what travelers actually want, how they search, and when they book. Essential for your digital marketing manager when planning campaigns.
Google Destination Insights — Free tool showing travel demand for your destination based on Google Search and Flights data. Real-time demand signals that tell you where interest is coming from right now. Pair this with Google Travel Insights for trending searches and demand forecasting by source market.
Booking.com Sustainable Travel Report — Annual survey of 30,000+ travelers on sustainability preferences and booking behavior. When you need to understand what sustainability actually means to real travelers (not just policy makers), this report delivers.
Expedia Group Insights — Traveler Path to Purchase research, booking windows, source market behavior. Critical for understanding how travelers move from dreaming to booking — and where your DMO should show up in that journey.
TripAdvisor Insights — Trends from review data, traveler sentiment, seasonal patterns, popular experiences. A free way to monitor how visitors actually feel about your destination.
DMO Technology Platforms: Prove Your ROI
The number one pain point I hear from DMO marketing managers: "I can't prove that our campaigns actually drive visitors." These platforms are changing that.
ADARA — Travel-intent data platform built specifically for DMOs. Uses real-time signals from hotel searches, airline bookings, and loyalty profiles to segment audiences based on actual behavior — not assumptions. The real game-changer: their impact measurement traces the entire visitor journey from first online search to in-destination spending. If proving ROI to your board is your biggest challenge, explore what ADARA offers.
Sojern — Travel marketing platform with DMO-specific solutions. Co-publishes the State of Destination Marketing report with ETC. Insights on co-op marketing, year-round campaign strategies, and AI-powered audience targeting.
IATA Knowledge Hub — Strategic Management of Destinations course plus the Global Agency Pro tool (used by Embratur, Destination Canada, Atout France). If air connectivity is a strategic lever for your destination, IATA has the data.
European Market Intelligence
CBI (Centre for the Promotion of Imports) — Free, high-quality reports on European source markets. Studies on adventure tourism, cultural tourism, nature tourism. If you want to understand what European travelers are looking for, CBI is one of the best free resources available.
Eurostat Tourism Statistics — European traveler behavior data: trip characteristics, spending patterns, booking preferences. Essential for understanding intra-European travel flows.
Industry Research and Trend Reports
Stay ahead of macro trends that affect how travelers discover, plan, and book trips.
Skift Research — Premier travel industry intelligence. Their State of Travel annual report is widely cited. They also have excellent AI coverage covering generative search, agentic booking, and how AI is reshaping travel discovery. Some reports are free through Skift Insights.
Phocuswright — Deep research on consumer behavior, technology adoption, and online booking trends. Paid reports, but some free webinars. Their news outlet PhocusWire covers daily travel technology developments.
Arival — The most relevant research source for the experiences economy. Traveler reports, operator landscape studies, booking tech insights. Understanding the experience economy is crucial because that's what visitors actually do in your destination.
Sustainable Tourism Resources
Sustainability is no longer optional. Travelers expect it, policy makers require it, and your community demands it.
Global Sustainable Tourism Council (GSTC) — The global standard for destination sustainability certification. Their criteria and certification directory are increasingly used by travelers and policy makers as benchmarks.
Travalyst — Sustainability scoring framework plus consumer research on sustainable travel preferences. Good for understanding how to communicate sustainability to travelers.
Tourism Declares — Climate emergency resources for tourism organizations. Practical carbon reduction guidance.
Market Reports and Forecasts
WEF Travel & Tourism Competitiveness Report — World Economic Forum biennial benchmark of 140 economies. Essential for positioning your destination in a global competitiveness context.
Tourism Economics (Oxford Economics) — Professional-grade tourism forecasting, economic impact modeling, and destination benchmarking. Used by WTTC for their global reports.
Euromonitor International — Top 100 City Destinations ranking and travel industry market sizing. Premium, but valuable for competitive benchmarking.
Digital Marketing Strategy for DMOs
The way travelers discover destinations is changing fundamentally. Here's what you need to know.
Google Things To Do — Google's experience discovery tool. Make sure your destination's experiences show up here through structured data optimization.
Generative Search Optimization (GSO) — AI search assistants like ChatGPT, Google Gemini, and Microsoft Copilot are replacing traditional search for trip planning. RightNow Communications has pioneered GSO strategies specifically for DMOs, with case studies showing 300% traffic increases for small-town DMOs and 600% growth in group travel for statewide organizations. This is the biggest shift in destination discovery since social media.
Social Media as Search — TikTok, Instagram, YouTube, and Pinterest are now primary travel discovery tools. Madden Media focuses on emotional storytelling for DMOs — creating "bucket-list stops" through immersive storytelling rather than feature lists. Their approach: what will make someone remember this trip in 10 years?
Your Own Data: Don't Forget Google Analytics
One of the most valuable sources sits in your own dashboard. Your Google Analytics Geo-Country Report shows which countries and cities your website visitors come from. Click into individual countries to see states and cities. For most smaller DMOs, focusing on cities rather than entire countries gives you more actionable targeting.
Combine your own analytics data with the external sources above and you have a powerful foundation for evidence-based destination marketing.
How to Use These Sources
If you're the CEO or Marketing Manager:
For board presentations, combine WTTC economic impact data with Google Destination Insights demand signals and Longwoods or CityDNA resident sentiment research. For strategic planning, use the WEF competitiveness report, OECD policy data, and the ETC State of Destination Marketing annual report. For budget justification, ADARA's ROI measurement, Sojern's co-op benchmarks, and RightNow's case studies give you the evidence boards need.
If you're the Digital Marketing Manager:
For campaign planning, start with Google Travel Insights for demand signals, Expedia's Path to Purchase research, and Booking.com's traveler preferences. For content strategy, follow Skift for trends, Arival for experience insights, and Madden Media for storytelling approaches. For technical optimization, focus on GSO strategies, Google Things To Do structured data, and social media search optimization.
This List Keeps Growing
We update this resource regularly as new sources emerge and existing ones evolve. Bookmark this page and check back.
Need help making sense of all this data for your specific destination? Book a free 30-minute strategy call and let's talk about how market research can drive real results for your community.
Together, we create destinations that thrive.




